Try this other solution:
1. Click Start.
2. Click Run and in the popup window type:
devmgmt.msc.
3. Expand Ports (COM & LPT).
4. Expand Universal Serial Bus Controllers.
5. XKLOADER is connected and functioning if the
following instance exist:
a. Ports (COM & LPT) – CP210x USB to
UART Bridge Controller (COM).
b.
6. If a yellow exclamation mark exists on the icon then
right-click on it and do update driver
7. If the entry does not exist then verify that your
xkloader is connected or try to plug to another USB
port
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