Try this solution:
a. Open Internet Explorer.
a. Click Tools in the menu.
b. Click Internet Options.
c. Click the Security Tab.
d. Select the Internet zone and click Custom level.
e. Scroll down to ActiveX controls and plug-ins and
change the settings:
Enable: Allow previously unused ActiveX controls
to run without permission
Enable: automatic prompting for ActiveX controls
Enable: run ActiveX controls and plug-ins
f. Click OK to accept the settings.
g. Close and reopen the web site.
Try this other solution:
a. Open Internet Explorer.
b. Click Help..About Internet Explorer
c. If you see “64bit Edition” in the description then
close Internet Explorer 64bit and open the regular
Internet Explorer
Note: XpressVIP4.3 does NOT support Internet
Explorer 64 bit edition but XpressVIP4.3 does
support 64 bit operating systems
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